Technical Operations Engineer

The Technical Operations Engineer is responsible for working collaboratively with the IT Department and Development team to ensure timely deliverables. He or she writes scripts in PowerShell and Unix Shell for job automation and uses additional automation tools to create and configure jobs, and troubleshoots job issues when needed.

  • Configure and schedule Jobs using Job automation tool.
  • Writing scripts in PowerShell and Unix shell scripts for job automation.
  • Deploy changes to web applications and database code migrations.
  • Work collaboratively with development team to ensure timely deliverables.
  • Analyze, understand, document and automate business process flows
  • Actively monitoring scheduled and automated jobs.
  • Analyze job issues, logs, perform RCA, co-ordinate team members for advanced troubleshooting.
  • Perform ad-hoc requests on day-to-day support.
  • Have a thorough understanding of, and perform in compliance with, the current PBM v2.2 URAC standards applicable to the position
  1. Education and/or Training:
    • Bachelor’s degree required
  2. Professional Experience:
    • Minimum 4 years of experience in IT
    • Experience in PowerShell and Unix shell scripting
    • Experience in writing SQL Scripts
    • Having knowledge in windows IIS
    • Knowledge in deployments and code migrations is a plus
  3. Licenses/Certifications:
    • n/a
  4. Specialized Skills:
    • Ability to analyze and having problem-solving skills
    • Having good team skills
  5. Technical Skills:
    • Strong PC skills; MS Word, Excel, Access, and Power Point
    • Basic Knowledge in using SSH, sFTP and FTP technologies
  6. Additional Considerations:
    • Applicants must be able to pass a background investigation as all offers are pending a successful completion of background check per the company policy
Physical and Mental Requirements
  1. Physical Activities:
    • Some travel may be required
  2. Mental Activities:
    • General mental activity related to job duties

Position: Technical Operations Engineer

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Reports to
Deployment Manager
Security & Infrastructure
Job Location
Southborough, MA
Working Hours
Full Time
Date posted
July 26, 2019