Contact Us

We’d love to hear from you. Contact us and we’ll respond as soon as possible.

Please do not include any confidential or personal health information when contacting us via email.

Customer Service, Pharmacy Help Desk, and Prior Authorizations (24/7)

877-281-1745 (TTY:711)
membersupport@rxadvance.com
pharmacysupport@rxadvance.com
Prior Authorizations (Fax)
Standard: 508-452-0076
Expedited: 508-452-6421

Pharmacy Network & Trade Relations

877-281-1745 (TTY:711)
credentialing@rxadvance.com
pharmacynetworkcontracting@rxadvance.com

Compliment, Complaint, and Appeals Processing

877-281-1745 (TTY:711)
Fax: 508-986-7046
136 Turnpike Road,
Southborough, MA 01772

Corporate Headquarters
General, Sales, and Investor Inquiries

508-804-6900
info@rxadvance.com
136 Turnpike Road,
Southborough, MA 01772

India Office

Stellar IT Park
C-25,Sector-62
Noida-201307(Delhi/NCR)